Question 1

What kind of building work do you do?

Accepted Answer

We specialise in full bathroom and kitchen renovations. But we also cover all aspects of general building work, including extensions, brickwork, patios, driveways, heating & plumbing, garden rooms/summer houses, and repairs. No job is too big or too small.

Question 2

Are you fully insured & qualified?

Accepted Answer

Yes, we’re fully insured and all work is carried out by qualified, experienced tradespeople.

Question 3

Do you provide free quotes or estimates?

Accepted Answer

Absolutely. We offer free, no-obligation quotes so you can make an informed decision before any work begins.

Question 4

What areas do you cover?

Accepted Answer

We’re based in Ingatestone and cover Essex. If you’re just outside this area, feel free to get in touch, we may still be able to help.

Question 5

How long have you been in the building trade?

Accepted Answer

With over 30 years of experience in the trade, we take pride in providing quality workmanship and reliable service.

Question 6

Do you take on both small & large jobs?

Accepted Answer

Yes! from small repairs to full home extensions, we handle projects of all sizes with the same care and attention to detail.

Question 7

Do you supply materials or do I need to?

Accepted Answer

We can supply all necessary materials and include this in your quote, but we’re also happy to work with materials you’ve sourced yourself.

Question 8

How do you price your jobs?

Accepted Answer

Every job is different, so we provide tailored quotes based on the size, scope, and materials required for your project.

Question 9

Do you charge by the hour or by the project?

Accepted Answer

Most of our work is priced per project, but for smaller jobs, we can also offer an hourly or daily rate.

Question 10

Do you require a deposit before starting work?

Accepted Answer

Yes, a small deposit is required to confirm your booking and schedule you into our diary. The remaining balance is paid in stages throughout the project.

Question 11

Which payment methods do you accept?

Accepted Answer

We accept bank transfer or cash payments for your convenience.

Question 12

Do you offer written quotes?

Accepted Answer

Yes, all our quotes are provided in writing.

Question 13

How far in advance do I need to book?

Accepted Answer

We recommend booking as early as possible, especially during busy seasons, but we’ll always try to fit you in where we can.

Question 14

How long will my project take?

Accepted Answer

It depends on the job size. We’ll provide a clear timescale in your quote and keep you updated throughout the process.

Question 15

What happens if there’s bad weather?

Accepted Answer

We plan ahead for weather delays where possible and will always communicate with you if adjustments are needed.

Question 16

Will I need to move out while work is being done?

Accepted Answer

Not usually. We work efficiently and do our best to minimise disruption to your home.

Question 17

Do you handle planning permission and building regulations?

Accepted Answer

We can advise you on what’s needed and help with the process, but the homeowner is usually responsible for obtaining approvals.

Question 18

Do you offer a guarantee on your work?

Accepted Answer

Yes, all our work is guaranteed for your peace of mind. Details depend on the type of job and will be explained before we start.

Question 19

Can I see photos of your previous projects?

Accepted Answer

Definitely! Check out our portfolio on our social media pages and website for examples of our recent work.

Question 20

Do you provide references or testimonials from past clients?

Accepted Answer

Yes, we’re proud of our reputation. You can read reviews from happy customers online.

Question 21

What measures do you take to ensure safety on site?

Accepted Answer

Health and safety are a top priority. We follow all regulations and keep the site tidy and secure at all times.

Question 22

Will you tidy up after the work is finished?

Accepted Answer

Yes, we always clean up after ourselves and leave your property neat and tidy once the job’s complete.

Question 23

What happens if I change my mind about something during the build?

Accepted Answer

We’ll do our best to accommodate any changes, we’ll discuss any cost or time adjustments before proceeding.

Question 24

Do you dispose of waste and old materials?

Accepted Answer

Yes, all waste and rubble are safely removed from site as part of our service.

Question 25

Who will be working on site– you or subcontractors?

Accepted Answer

Most of the work is carried out by our own trusted team, but we may bring in qualified specialists for certain trades when needed.

07367339442

sds1propertyservices@gmail.com

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