FAQ
Find answers to the most common questions about our services and processes. If you still cannot find the answer you are looking for, reach out to us.
Frequently asked questions
We specialise in full bathroom and kitchen renovations. But we also cover all aspects of general building work, including extensions, brickwork, patios, driveways, heating & plumbing, garden rooms/summer houses, and repairs. No job is too big or too small.
Yes, we’re fully insured and all work is carried out by qualified, experienced tradespeople.
Absolutely. We offer free, no-obligation quotes so you can make an informed decision before any work begins.
We’re based in Ingatestone and cover Essex. If you’re just outside this area, feel free to get in touch, we may still be able to help.
With over 30 years of experience in the trade, we take pride in providing quality workmanship and reliable service.
Yes! from small repairs to full home extensions, we handle projects of all sizes with the same care and attention to detail.
We can supply all necessary materials and include this in your quote, but we’re also happy to work with materials you’ve sourced yourself.
Every job is different, so we provide tailored quotes based on the size, scope, and materials required for your project.
Most of our work is priced per project, but for smaller jobs, we can also offer an hourly or daily rate.
Yes, a small deposit is required to confirm your booking and schedule you into our diary. The remaining balance is paid in stages throughout the project.
We accept bank transfer or cash payments for your convenience.
Yes, all our quotes are provided in writing.
We recommend booking as early as possible, especially during busy seasons, but we’ll always try to fit you in where we can.
It depends on the job size. We’ll provide a clear timescale in your quote and keep you updated throughout the process.
We plan ahead for weather delays where possible and will always communicate with you if adjustments are needed.
Not usually. We work efficiently and do our best to minimise disruption to your home.
We can advise you on what’s needed and help with the process, but the homeowner is usually responsible for obtaining approvals.
Yes, all our work is guaranteed for your peace of mind. Details depend on the type of job and will be explained before we start.
Definitely! Check out our portfolio on our social media pages and website for examples of our recent work.
Yes, we’re proud of our reputation. You can read reviews from happy customers online.
Health and safety are a top priority. We follow all regulations and keep the site tidy and secure at all times.
Yes, we always clean up after ourselves and leave your property neat and tidy once the job’s complete.
We’ll do our best to accommodate any changes, we’ll discuss any cost or time adjustments before proceeding.
Yes, all waste and rubble are safely removed from site as part of our service.
Most of the work is carried out by our own trusted team, but we may bring in qualified specialists for certain trades when needed.